Refund / Return Policy

Kaelumi

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Kaelumi is operated by Shaanxi Leiyuanfenghui Trading Co., Ltd.

Company Name: Shaanxi Leiyuanfenghui Trading Co., Ltd.

Address: No. F00257, Building 10122, Zone S3, Zhouli Jiayuan Commercial Street, Zhouling Subdistrict, Qinhan New City, Xixian New Area, Shaanxi Province, China

Phone: +86 15791818106

Email: [email protected]